Responsible Gaming Policy
Last Updated: 24.09.2024
This Responsible Gaming Policy has been developed by 12 Stars International Technology Solutions Limited, a company established under the laws of Seychelles, with its registered address at House of Francis, Room 303, Ile De Port, Mahé, Seychelles, and company number: 241277. Throughout this policy, "Administration," "we," "us," or "Website" refers to 12 Stars International Technology Solutions Limited, and "you" or "your" refers to you as a user of our website.
We believe Gaming should be a fun and exciting form of entertainment. However, for a small number of individuals, gambling can become problematic. It’s essential to gamble responsibly and know when to stop.
Signs of Problem Gambling
A compulsive gambler may display some of the following behaviors:
* Inability to stop gambling
* Borrowing money for Gaming
* Changes in personality
* Risking employment or relationships due to Gaming
If you suspect that you may have a gambling addiction, we encourage you to take an anonymous self-assessment test through this link:
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/
Setting Limits
To help manage your gambling activity, we provide the option to set a loss limit for a specific time period. You can adjust this limit at any time, but the changes take effect as follows:
* Increasing the restriction takes effect immediately.
* Reducing the restriction takes effect after 48 hours.
To establish or modify your limit, please contact us at [email protected].
Self-Exclusion
If you wish to take a break from gambling, you can request self-exclusion by contacting [email protected]. We will take steps to restrict access to your account and prevent you from receiving promotional offers during this period.
Self-Assessment: Do You Have a Gambling Problem?
Answering "yes" to several of the following questions may indicate a gambling problem:
* Does gambling interfere with your work or studies?
* Do you gamble to relieve boredom or pass the time?
* Do you frequently gamble alone for extended periods?
* Have others ever criticized your gambling habits?
* Have you lost interest in family, friends, or hobbies due to gambling?
* Have you lied about the time or money you spend on gambling?
* Have you stolen, borrowed, or lied to maintain your gambling?
* Are you unwilling to spend your "gambling money" on other things?
* Do you gamble until all your money is gone?
* After losing, do you feel compelled to win back your losses as quickly as possible?
* Do you feel lost or desperate after running out of gambling money?
* Do arguments, frustrations, or disappointments drive you to gamble?
* Does gambling cause you to feel depressed or even suicidal?
If you answered "yes" to several questions, we strongly recommend seeking advice and support from one of the organizations listed below.
Support for Gambling Addiction
The following organizations provide free consultation and support for individuals experiencing gambling-related issues:
* GamCare
Underage Gambling Prevention
We strictly prohibit underage gambling. However, due to the nature of the internet, there is a risk that individuals under the legal age may attempt to register and play.
We strongly encourage parents and guardians to protect their children from accessing online gambling websites by using parental control software, such as:
* GamBlock
